Terms of service

TERMS AND CONDITIONS OF USE

Welcome to https://henleythreads.com.au (the'Website') which is operated by Hennley Threads (Henley Threads ABN: 53 472 806 399) (we, us, or our).

We reserve the right to amend the Terms of Use (the‘Terms’) at any time. Although we may notify you of any amendment, revision or modification, it is your responsibility to periodically review the Terms of Use. You agree to be bound by such changes, modifications or revisions as made by us from time to time.

By using this Website, you agree to the following terms and conditions:

About the Website:

The Website allows you to browse and purchase various products (the 'Products') listed for sale. These terms cover your access to the Website and the purchase services provided.

Acceptance of the Terms:

By using, browsing and/or reading the Website or clicking to accept the Terms,, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.

Purchase and Returns:

When purchasing a Product, you agree to pay the listed purchase price (the'Purchase Price'). We may change the Purchase Price without notice. Payment is made through a designated payment gateway. Upon payment confirmation, you'll receive a receipt. We offer refunds within specified return periods, subject to conditions.

Billing and Account Information:

We reserve the right to refuse orders and limit quantities per person or household. We may change or cancel an order, notifying you via provided contact information. Please provide accurate account and purchase details.

Prohibited Uses:

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:

  • for any unlawful purpose;
  • to solicit others to perform or participate in any unlawful acts;
  • to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; 
  • to submit false or misleading information;
  • to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  • to collect or track the personal information of others;
  • to spam, phish, pharm, pretext, spider, crawl, or scrape;
  • for any obscene or immoral purpose; or
  • to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Copyright and intellectual property:

The Website, Purchase Services, and related products are protected by copyright laws in Australia and internationally. All rights, including copyright, in the site content and compilation (text, graphics, logos, images, audio, software, etc.) are owned or controlled by Henley Threads or its contributors.

Henley Threads retains all rights, title, and interest in the Website and its content. Your use of the Website does not transfer any rights to you, including business names, trademarks, or patents.

Without prior written permission from Henley Threads and other relevant rights owners, you may not broadcast, republish, upload to third parties, transmit, post, distribute, show, adapt, or modify the Content or third-party content for any purpose. However, freely available or public domain materials on the Website are exempt from this prohibition.

Third-Party Tools:

We may provide access to optional third-party tools. We have no liability for your use of these tools, and you should familiarise yourself with their terms and conditions.

Third-Party Links:

The Website may include links to third-party websites. We are not responsible for their content or any transactions you make on those websites. Review their policies before engaging in any transaction.

General Disclaimer:

Henley Threads makes no guarantees or warranties about the Products, except as provided in these Terms. The depiction of Products on the website may differ from the actual sizes, colours, and packaging.

Our disclaimer does not limit or exclude any guarantees, warranties, representations, or conditions imposed by law that cannot be limited or excluded.

Except as required by law:

  • We exclude all terms, guarantees, warranties, representations, or conditions not expressly stated in these Terms.
  • We are not liable for any special, indirect, or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising from the Purchase Services or these Terms, unless it is reasonably foreseeable and relates to our failure to meet a Consumer Guarantee.

Your use of the Website, Purchase Services, and Products is at your own risk. They are provided on an "as is" and "as available" basis, without warranty or condition of any kind. We and our affiliates, directors, officers, employees, agents, contributors, third-party content providers, and licensors do not make any express or implied representations or warranties about the Content or any Products.

We are not liable for:

  • Failures, errors, interruptions, viruses, or other harmful components.
  • Inaccurate, unsuitable, or outdated information on the Website or related products.
  • Costs incurred from using the Website, Purchase Services, or Products.
  • Operation of third-party links on the Website.
  • Incomplete transactions or losses from e-commerce on the Website.
  • Defamatory, offensive, or unlawful conduct of third parties.

Warranty:

Our Products come with guarantees under the Australian Consumer Law. You can make a Warranty Claim within 1 month of purchase for material defects. We may repair or replace defective Products during the Warranty Period, subject to conditions.

Privacy:

Your information provided on the Website is subject to our Privacy Policy, available on the Website.

Termination:

The Terms of Use are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by the Terms of Use and limitations of liability set out in the Terms of Use will survive.

User Comments, Feedback, and Submissions:

  • If you send comments or submissions to Henley Threads, whether at their request or voluntarily, you agree that they can use, edit, copy, publish, distribute, and translate your comments in any medium without restrictions.
  • Henley Threads is not obligated to keep your comments confidential, compensate you, or respond to your comments.
  • Henley Threads has the right to monitor, edit, or remove content at their discretion if it violates these Terms of Service or is deemed unlawful, offensive, threatening, defamatory, or obscene.
  • You agree that your comments will not infringe on any third-party rights, including copyright, trademark, privacy, or intellectual property.
  • Your comments should not contain unlawful, abusive, or obscene material, or any computer virus or malware that could affect the operation of the Service or related website.
  • You must provide accurate information and not impersonate someone else when submitting comments.
  • You are responsible for the accuracy of your comments, and Henley Threads assumes no liability for any comments posted by you or third parties.

Applicable Law:

The Terms of Use are governed by and construed in accordance with the laws of the State of Queensland, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of the Queensland and Courts of Appeal from them for determining any dispute concerning the Terms of Use.

Contacting us:

If you have any questions relating to the Terms of Use, please contact us by emailing henleythreads@gmail.com

Mobile Terms of Service

The Henley Threads mobile message service (the "Service") is operated by Henley Threads (“Henley Threads", “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to the Henley Threads SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Henley Threads through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Henley Threads. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.